Frequently Asked Questions

How do I cancel my massage therapy session?

You may either cancel online through the Genbook App if you are canceling before 24 hours of your session. If there is an emergency within that 24 hour period please text or call our contact number and leave a message concerning the cancellation. If you would like to reschedule your appointment, please leave a message asking for a return call or text with future days and dates that will be available.

How do I pay for my massage?

Currently, all payments may be made by either cash or check. We are currently in the middle of switching our credit card systems so that we are able to take payment prior to the massage session and/or in person.

How soon can I return for another massage?

Bodies always want to heal once they realize that they are allowed to move and unwind so that healing to take place. So, you may make another appointment after your session. Clients usually make several appointments so that they can choose the days and times that fit easier in their personal schedule.

Should I eat before arriving for my massage session?

A light snack is preferable to a heavy meal. Laying either on your stomach or lying on your back, you want to be relaxing and not thinking about how full you are instead of allowing your body to relax onto the massage table.

What should I wear for my massage?

You can wear whatever makes you the most comfortable for your drive home. If you are having a CranioSacral Therapy session please wear soft comfortable clothing because you will be staying completely clothed.

What should I do after my massage session so that I will not feel the painful after effects of my body not being accustomed to receiving a massage?

Depending upon the amount of chronic pain you have been experiencing, your therapist will be able to give you direction on what type of therapy you should continue once you return home. There are several different types of cold and moist heat therapies that will be more conducive to helping your body continue relaxing and leaving that old chronic pain behind you.